Difficult Conversations

Name: Difficult Conversations
Author: Douglas Stone, Bruce Patton, and Sheila Heen

Hard conversations contain three conversations at once: what happened, how we feel, and what the conflict says about us.

Book note Douglas Stone, Bruce Patton, and Sheila Heen 1999 Conversation

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Chris Voss and Tahl Raz

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Marshall B. Rosenberg

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Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory

Matches Difficult Conversations on subject and shelf, not on a specific scene or voice.

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Michael Bungay Stanier

Matches Difficult Conversations on subject and shelf, not on a specific scene or voice.